AIT has a wide network of dealers and service centres to guarantee a rapid and professional support for any request.
Our technical department regularly keeps all service network trained on all product updates and new developments
in order to get them operate on the machines in the best and most efficient way.

Our service department will directly support you through:

FAQ and troubleshooting

Calls and video calls

On site


A revolutionary service solution that remotely supports both the retailer and the user himself
of the AIT mobile induction heater in order to offer the following advantages:

Technical supervision of the installed AIT HDI Touch panel machines

Remote, real-time visibility of all key machine parameters

Data storage and download possibility for monitoring working times and consumption

Remote Upgrade of Software, Firmware and machine power (end of 2024)

Real-time machine communication on any technical intervention that may request a service support on the machine

Find the authorized service center nearest you.

Contact us

Account registration

Click here and follow the steps outlined in the video to register on the AIT platform Premium Care

Device registration

Register your device to access all the information in real time

Access to all Premium Care services

Take advantage of all the benefits!